Reference

How We Protect Your Privacy

Q: How do I delete my account and personal data?

Contact our support team via email at support@7meterpro.best or live chat with your account open. We close your account and delete personal data within 30 days. Transaction history is kept longer where local law requires.

When you open an account on 7meter pro, we collect personal information to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and secure your withdrawals.

Account verification & securityPayment data handlingData retention rulesYour access & deletion rights

Explore the Lobby Read FAQ

Our Privacy Posture and Your Rights

7meter pro Service availability depends on jurisdiction. Users are responsible for checking local law before access.

7meter pro operates the privacy practices outlined here in compliance where local law permits. We collect your name, email, phone number, and financial details needed to process deposits and withdrawals. Your payment information — whether you deposit via DANA, OVO, GoPay or QRIS — is encrypted

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and stored securely. We do not sell your personal data to third parties. Where local law permits, you have the right to access, correct, or request deletion of your data. Our support team in Bandung and across Indonesia processes these requests within 14 days. If you
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have concerns about how we handle your information, you can contact our privacy team directly.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Send privacy questions to our data protection team at [email protected]. We respond to all privacy requests within 24 hours on weekdays.

Live Chat

Open the chat widget in your account lobby Monday to Friday, 08:00–22:00 Jakarta time. Our team can walk you through your data rights and submission process.

Account Settings

Access your privacy controls in the Account menu under Settings > Data & Privacy. View, download, or request deletion of your personal data directly from your dashboard.

SECURITY & TRUST

How We Keep Your Data Safe

Encryption in Transit

All data sent to and from 7meter pro travels through TLS 1.3 encryption. Your payment details from DANA, OVO, GoPay and QRIS deposits are never stored in plain text on our servers.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable non-essential cookies anytime in your privacy settings without losing account access.

Data Retention

We keep your account data for as long as your account is active. After closure, we retain transaction records for 7 years where local law requires. Personal contact details are deleted within 30 days of request.

Account Verification

When you sign up, we verify your identity using the phone number and email you provide. This protects your account from unauthorized access and ensures your withdrawals reach the right person.

Payment Data Handling

We do not store full payment card or bank account numbers. DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways certified by international security standards.

Your Rights & Requests

You can request access to all data we hold about you, correct inaccurate information, or ask for deletion where local law permits. Submit requests via Account Settings or contact our privacy team directly.

Privacy Questions Answered

We collect your name, date of birth, email, phone number, address, and banking details to create and secure your account. We also record your gameplay, withdrawal history, and device information for fraud prevention and account recovery.

Payment transaction records are retained for 7 years where local law requires for tax and regulatory compliance. Your DANA, OVO, GoPay and QRIS account numbers are never stored; only transaction IDs and amounts are logged.

Yes. Go to Account Settings > Data & Privacy and select Download My Data. We compile your account information, transactions, and gameplay history into a single file and email it to you within 3 business days.

Contact our support team via email at [email protected] or live chat with your account open. We close your account and delete personal data within 30 days. Transaction history is kept longer where local law requires.

We do not sell your data. We share information only with payment processors for DANA, OVO, GoPay and QRIS transactions and with authorities when required by law. Our payment partners handle data according to their own privacy policies.

Deposits and withdrawals use bank-grade encryption. We never store your full payment credentials. All transactions are tokenized and routed through certified payment gateways that comply with international security standards.

Change your password immediately and contact our support team. We investigate suspicious activity within 24 hours. If fraud is confirmed, we reverse unauthorized transactions and refund your account within 5 business days.

How We Protect Your Privacy

Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

How We Keep Your Data Safe

Encryption in Transit

Cookie Transparency

Data Retention

Account Verification

Payment Data Handling

Your Rights & Requests

Privacy Questions Answered

01 What personal information does 7meter pro collect?

02 How long do you keep my payment data?

03 Can I download all my personal data?

04 How do I delete my account and personal data?

05 Do you share my data with third parties?

06 How do I know my DANA, OVO, GoPay and QRIS deposits are secure?

07 What happens if I spot unauthorized activity on my account?

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